Question 1

How much does Consignment cost?

Accepted Answer

Consignment is available as a subscription. Please connect the app to see current pricing and subscription options.

Question 2

Which Clover devices are compatible?

Accepted Answer

Consignment works with all Clover devices including Clover Station, Clover Mini, Clover Mobile, and Clover Flex.

Question 3

What Clover service plan do I need?

Accepted Answer

Consignment works with any Clover service plan. No specific plan is required.

Question 4

What do I need to get started?

Accepted Answer

You'll need two pieces of information: your default margin and what kind of rent you charge (if any). The app will ask you to provide this information the first time you start. The margin will be used to calculate the amount owed to your vendors.

Question 5

What if I'm already started and have items in inventory in Clover?

Accepted Answer

That's no problem. Simply add your consignors as vendors in Consignment. This will create new categories in your Clover register. Then open the Clover inventory app and move your items to the newly created categories using the bulk move tools already available in Clover. They will automatically sync with Consignment.

Question 6

Why are my consignors called vendors?

Accepted Answer

Your consignors are vendors in the sense they provide product to sell in your store.

Question 7

How does this app integrate with the Clover Register App?

Accepted Answer

When you add a vendor in Consignment, it will add a 'Category' to the Clover register. As you add items to the vendor's inventory, they are added to your store's inventory and are assigned to that category. When you add a specific item, it will be added at a fixed price, and when you add a group item, it will be added as a variable priced item.

Question 8

How do I label items in my store that have been added via Consignment?

Accepted Answer

These items will work like any other item in your Clover inventory. Whatever method you are using currently will continue to work. If that's printing bar codes or stickers, it won't matter to Consignment.

Question 9

How do I sell something I've added via Consignment?

Accepted Answer

On your Clover station, open the register. Your vendors should be listed there as categories, along with 'All items'. You can do a search, or click on a vendor to see a list of just their items. If the item you are about to sell is miscellaneous, each vendor has a Variable priced item to cover that by default.

Question 10

What happens if I need to return something or pull it from inventory?

Accepted Answer

You can use Consignment to remove items from inventory or use the standard Clover inventory app. Consignment will stay synced with Clover.

Question 11

What happens when I delete a vendor completely from Consignment?

Accepted Answer

Removing a vendor will remove all their items from Clover, as well as their associated category. Any sales that have occurred will remain in Clover's transaction history.

Question 12

Why can't I download this app?

Accepted Answer

Consignment is a web-based app, which means it can only be opened in the web dashboard. Consignment does not need to be open during your day-to-day operations, as it will collect all the information it needs directly from your Clover POS system.

Question 13

Can I use Consignment with Clover Mini or Clover Mobile?

Accepted Answer

Yes, but not exclusively. Since Consignment is a web-based app, the initial setup and configuration must be done from somewhere that can access your Clover web dashboard (a PC or Clover Station). Once the basic setup is completed, it is compatible with the Clover Mini and Clover Mobile.

Question 14

How can my vendors be notified when things are sold?

Accepted Answer

Once they have the invitation email and have set up a password, your vendor should be presented with a web page. At the menu along the top, they can choose 'Settings and Alerts', then click on 'Setup Alerts'. They can configure how often they would like to get emails: daily, weekly, or monthly.

Question 15

What is Premium Edition?

Accepted Answer

The premium version offers several tools designed to help reduce the amount of time you spend each day managing your consignors. The goal is to automate some of the time you spend building reports, telling your consignors what's been sold, and how much money they are due. Eventually this may expand to allow them to help you manage the inventory in Clover.

Question 16

Which Clover devices are compatible?

Accepted Answer

Delivery Driver works with all Clover devices including Clover Station, Station Duo Clover Mini, Clover Mobile. - Flex coming soon!

Question 17

What Clover service plan do I need?

Accepted Answer

Delivery Driver works with any Clover service plan. No specific plan is required.

Question 18

How much does Delivery Fee cost?

Accepted Answer

Delivery Fee costs $1.99 per month. Cancel anytime.

Question 19

Which Clover devices are compatible?

Accepted Answer

Delivery Fee works with all Clover devices including Clover Station, Clover Mini, Clover Mobile, and Clover Flex.

Question 20

What Clover service plan do I need?

Accepted Answer

Delivery Fee works with any Clover service plan. No specific plan is required.

Question 21

How are donations processed?

Accepted Answer

All donations are deposited directly into your bank account along with your regular sales. You can then donate the funds to your chosen charity.

Question 22

Can I use this app without the Register?

Accepted Answer

No. This application is designed to work in the Register of the Clover device.

Question 23

How do I find a report on the donations received?

Accepted Answer

You can log into Clover and under Sales Activity > Line Items you can filter for "Only non-revenue items" to see the value of the donation line item in a given time period. We also have a (very) basic dashboard accessible through the Clover Dashboard > More > Donate at Checkout.

Question 24

How will the charity receive the funds?

Accepted Answer

It is up to you as the Merchant to distribute the funds that you have collected. The donations that you've taken are deposited into your bank account along with the other Credit Card receivables.

Question 25

Can I customize the number of buttons or the prompt?

Accepted Answer

No, but you can set the top left button to be a set amount instead of round up.

Question 26

Which Clover devices are compatible?

Accepted Answer

Donate Here works with Clover Mini, Clover Station, Clover Mobile, and Clover Flex.

Question 27

What Clover service plan do I need?

Accepted Answer

Donate Here works with any Clover service plan. No specific plan is required.

Question 28

How much does Easy Invoice cost?

Accepted Answer

Easy Invoice is available as a subscription. Please connect the app to see current pricing and subscription options.

Question 29

Which Clover devices are compatible?

Accepted Answer

Easy Invoice works with all Clover devices including Clover Station, Clover Mini, Clover Mobile, Clover Flex, and Clover GO.

Question 30

What Clover service plan do I need?

Accepted Answer

Easy Invoice works with any Clover service plan, including Clover GO. No specific plan is required.

Question 31

Does Easy Invoice work with Clover GO?

Accepted Answer

Yes! Easy Invoice is specifically designed to work with Clover GO accounts, making it a great invoicing solution for businesses using Clover GO.

Question 32

I can't find the customer that I want to send an invoice to

Accepted Answer

Easy Invoice uses the customers from your Clover account. Clover has an application called 'Customers' and we sync these to the 'Client' part of the Invoice app. If you need to create or edit a customer, you must do so in the Clover Customers application and it will automatically sync with the Invoice app.

Question 33

Can I use this app on a smartphone?

Accepted Answer

This application is currently optimized for Google Chrome and Firefox browsers. We are working on ways to make the site mobile friendly, but at the moment, you must use a computer or a tablet to easily navigate the Invoice web app.

Question 34

Do I need to sign up for any other processing service to get paid online?

Accepted Answer

One of the best features of this application is that it uses the Clover credit card processing service to accept online payments, so there is NO NEED to sign up for any other account such as Authorize.net, Payeezy, or others.

Question 35

How much does Online Payment Request cost?

Accepted Answer

Online Payment Request is available as a subscription. Please connect the app to see current pricing and subscription options.

Question 36

Which Clover devices are compatible?

Accepted Answer

Online Payment Request works with all Clover devices including Clover Station, Clover Mini, Clover Mobile, and Clover Flex.

Question 37

What Clover service plan do I need?

Accepted Answer

Online Payment Request works with any Clover service plan. No specific plan is required.

Question 38

How much does Payment Link cost?

Accepted Answer

Payment Link is available as a subscription. Please connect the app to see current pricing and subscription options.

Question 39

Which Clover devices are compatible?

Accepted Answer

Payment Link works with all Clover devices including Clover Station, Clover Mini, Clover Mobile, and Clover Flex.

Question 40

What Clover service plan do I need?

Accepted Answer

Payment Link works with any Clover service plan. No specific plan is required.

Question 41

Can I generate a payment link without a set dollar amount?

Accepted Answer

Yes! You can now generate a 'blank' link by leaving the amount field blank and clicking the 'Generate Link' button. This allows customers to enter their own payment amount.

Question 42

Will Payment Link allow me to take payments on my website?

Accepted Answer

Yes, but Payment Link is designed for specific dollar amounts or donations. Each payment link is set to a specific dollar amount and can only be used for that amount. If you're trying to collect donations for specific amounts, this is perfect. However, if you need a full retail-style website with multiple products or services, this may not be the right fit.

Question 43

How do I add a Payment Link to my website?

Accepted Answer

You need to embed the link to a button on your website using a hyperlink. Create a button on your website and link it to the Payment Link URL. If you're not sure how to do this, search online for 'How do I hyperlink an item on my website' for step-by-step instructions.

Question 44

Will payments from these links process through my Clover account?

Accepted Answer

Yes, all payments from Payment Links process directly through your Clover account.

Question 45

What information will I see on payments from Payment Links?

Accepted Answer

Payments will appear in your Clover reporting with the transaction date, amount, and other basic credit card processing data. No additional information beyond standard transaction details is currently displayed.

Question 46

How much does Print Your Logo cost?

Accepted Answer

Print Your Logo costs $7.99 per month. Cancel anytime.

Question 47

Which Clover devices are compatible?

Accepted Answer

Print Your Logo works with all Clover devices including Clover Station, Clover Mini, Clover Mobile, and Clover Flex.

Question 48

What Clover service plan do I need?

Accepted Answer

Print Your Logo works with any Clover service plan. No specific plan is required.

Question 49

How do I upload my logo?

Accepted Answer

Send us an email at support@zoomifi.com and we will upload it for you!

Question 50

Which Clover devices are compatible?

Accepted Answer

Remote Pay works with all Clover devices including Clover Station, Clover Mini, Clover Mobile, and Clover Flex.

Zoomifi FAQ - Frequently Asked Questions

App-Specific FAQs

Consignment

Delivery Driver

Delivery Fee

Donate at Checkout

Donate Here

Easy Invoice

Online Payment Request

Payment Link

Print Your Logo

Remote Pay

Terminal Sale + Tax

General FAQs

General

Billing

Services