Shipping Policy
Last updated: July 2026. This policy applies to physical products, including receipt paper, thermal paper rolls, register paper, printer ribbons, and related POS supplies purchased from Zoomifi paper stores.
Where we ship
Zoomifi paper store checkout currently collects U.S. shipping addresses. If you need help with an order outside the supported checkout flow, contact [email protected] before placing an order.
Shipping cost
Standard shipping has no separate shipping charge at checkout. Product price, tax when applicable, shipping address, and final order total are shown before payment is completed.
Order confirmation and tracking
After checkout, customers receive an order confirmation by email. When tracking information is available, Zoomifi sends shipment and tracking updates by email and stores order details for customer support.
Delivery timing
Delivery timing depends on destination, carrier handling, item availability, and fulfillment timing. If an order is delayed or a package appears lost, contact support with the order number so we can investigate.
Damaged, incorrect, or defective shipments
If an order arrives damaged, incorrect, or defective, contact us within 30 days of delivery. Include the order number, a description of the issue, and photos when available. See the return policy for details.