The app is designed for the Clover Register checkout flow. If a donation prompt is missing, tell support which device and checkout flow you used.
Open Donate at Checkout from your Clover web dashboard to review donation reports. If a donation appears in one record but not another, send support the approximate sale date, location, and what each report shows. Do not send full payment-card details.
Collected donations are deposited into your merchant bank account with regular card receivables. Your business is responsible for sending those funds to your chosen charity; the app does not transfer them for you.
Troubleshooting guides and solutions for common problems will be added here. If you're experiencing issues, please contact our support team.
Can't find what you're looking for? Contact our support team.
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